Mobile: the next big thing in Marketing and PR
The number of people accessing the internet via mobile devices may reach 1 billion by 2014, meaning mobile will overtake the PC as the most popular way to get on the Web. At the same time, more users will be consuming mobile apps with the mobile app market reaching $8.3 billion in 2014 compared to $3.8 billion forecast for this year.
This makes thinking about the marketing opportunities of mobile and mobile apps all the more pressing and exciting. Many brands are already incorporating mobile apps into their marketing and PR campaigns. Deodorant brand Lynx has launched a mobile app which encourages consumers to share their party experiences with selected friends by streamlining their social media activity in one place. The application will be promoted through the company Facebook page, YouTube channel and a dedicated website and will act as a media channel for future brand and marketing campaigns.
What’s significant about this example is how it makes the most of how the mobile platform allows marketers and PR professionals to interact with consumers regardless of time and location. The increase in mobile internet usage is a great opportunity for brands to engage consumers through social networks, while using dedicated apps and location-based websites to make their messages relevant to consumers. Additionally, mobile apps can be used to create innovative, interactive and engaging forms of content using specific Smartphone functionalities such as multi-touch navigation, cameras, GPS, etc.
Not surprisingly brands and media companies are focusing significant efforts on tapping into the mobile platform. In the era of mobility and social networking, mobile devices will have a profound impact on how marketers and PR professionals communicate with their target audiences.
Social media revolution! So what’s next?
Social networking websites have seen unprecedented growth with communications professionals quick to adopt social media as a new platform for conversations about their brands. However, initiating online conversations with target audiences is often not enough when it comes to raising brand awareness. Identifying social media influencers among these audiences and encouraging them to talk about the brand is as important as participating in online discussions and putting up corporate messages on social networking websites.
The US baseball team Cleveland Indians has successfully used this strategy to build a strong relationship with their fans by becoming the first sports team to have a social media suite in their stadium. The idea encourages social media savvy fans to tweet and blog about their experiences from watching the games and to help raise brand awareness.
Another interesting example of emerging trends in social media use comes from the finance sector. Hedge funds and other investors are considering embracing sites like Twitter and Facebook to rally support for their industry and reach out to small shareholders and potential allies. Small investors are already using social networks to increase their influence versus big shareholders on boards. Websites such as MoxyVote.com allow small shareholders to vote on corporate issues independently or as part of a broader group and strengthen their role in corporate decision making.
As online activism becomes increasingly important for NGOs and private organisations, its potential to move groups of shareholders from passive administrators to active participants should not be underestimated. Engaging audiences as brand ambassadors or cause advocates is a great way of strengthening brand loyalty and encouraging a two-way model of communication. However, this area still has to be explored. As different industries adopt social media at different pace, there is plenty of space for experiment and innovation.
Social networks? Watch out for friends’ posts while you are searching for information online
Last week Google announced that it was planning to implement changes to its Google Social Search platform to include posts from people’s online friends into its standard search results. The social search results, which previously appeared at the bottom of the page, will now be mixed throughout the list of results based on their relevance. Another interesting change in the search engine functionality is that users will be prompted to connect their social networking accounts any time Google’s algorithms find a public account that might belong to the same user.
As social networking profiles become more interconnected, people will be able to see publicly shared links posted by online ‘friends’ and connect their Twitter, YouTube, Flickr or Quora accounts. However, the upgraded social search engine will not include posts from the social networking giant Facebook. This does not come as a surprise as the two companies have a long history of trying to ‘steal’ each other’s market share with Google tapping into social media and Facebook developing its own email platform.
Despite excluding Facebook, Google’s Social Search platform will offer access to much more information about users than it was previously available. Some people will question whether this is entirely a good idea. Google seems sensitive to the privacy issues and allows users to opt out of the social sharing service by not connecting their online accounts to the search platform. However, if any of your online friends is ‘connected’ and shares or retweets your posts, they will become publicly available in the search results. Moreover, it remains uncertain how you would be able to control who sees to your online posts once you have connected your social networking profiles to Google.
Overall these changes highlight a number of trends which will potentially impact social media PR and marketing. As social networks are increasingly woven into online search engines and online profiles can be easily linked, businesses will be able to reach wider audiences and niche customer segments. SEO practices will be adjusted to take into account the rising importance of social networks for placing content in the top ranking of people’s search results. This will result in more intricate and subtle integration of social media tools into PR and marketing campaigns and will place higher importance on online networks.
The Independent launches a new title
Next week the Independent launches its new complimentary title I, aimed at readers “who want concise, quality news at a low price”. According to the publisher Evgeny Lebedev this will be first quality daily paper to have launched in Britain in the past 25 years (since the Independent).
The launch of the new publication, which will be priced 20p, is an interesting move on the part of the publishing company as it tries to find a new niche on the newspaper market. However, the price is an issue which some experts see as a threat.
The new publication might have a negative impact on the Independent’s readership, which has seen its circulation fall below 100,000 in recent months, with readers opting for the cheaper version of the newspaper. Similarly, readers who are not very sensitive to news quality would probably choose free rival publications such as the Metro or the Evening Standard (also owned by Evgeny and Alexander Lebedev).
However, despite these concerns, i received an initial positive reception from media agencies, describing the 56-page read as a more accessible and “funky” format than the Independent. This would be particularly appealing to a younger demographic such as the 30-somethings who want a “more substantial” read than city-based free Metro.
The newspaper will be backed by subscription iPhone and iPad applications and will launch with a two-week giveaway of 100,000 free copies a day to build up brand awareness. If i succeed in attracting a substantial number of readers who are willing to pay for its content, it might be followed by other dailies of rival publications which want to tap into its readership base.
Have you Reddit?
What do you look for when you are aimlessly searching the internet? It could be information about friend’s current status’, worldwide news or even just a random fact. One thing everyone can relate to online is good comedy and opinionated articles, I have found these in abundance at reddit.com. With the recent fall of Digg.com, reddit has grown in community followers by 14% and is obviously on the way up.
Although it has a retro page look, reddit is more on the pulse with regards to everyday social news than Mashable or Digg. By the time Mashable has released pictures of a new film in production, reddit has parodies of the actors on the set. Everyday news has a more varied worldwide opinion spin on it that other sites lack.
As a technology fiend I want all the best and latest information, but I also want a website with a good sense of humour and interaction. Another reason I like reddit.com is the self posts which are written by redditors with issues they want discussed by the community and help with. These posts not only bring you closer to the users of this website but restore your “faith in humanity”. Whatever you are searching for I would recommend a look at reddit as it expands as a social news website.
